Frequently Asked Questions

Creekside Self Storage offers a variety of storage options including drive-up storage units, temperature-controlled units, and outdoor parking for boats, RVs, and vehicles. Our facilities are designed to meet both personal and business storage needs.
Yes. Both Creekside Self Storage locations are fenced and gated and monitored with security cameras. Our facilities are well maintained and designed to provide a secure environment for your belongings.
Yes, we offer temperature-controlled storage units that help protect sensitive items such as furniture, electronics, documents, clothing, and antiques from extreme temperature changes.
Yes. Creekside Self Storage offers outdoor parking for boats, RVs, trailers, and vehicles. This provides a convenient option for freeing up space at home while keeping your recreational vehicles easily accessible.
The easiest way is to rent online through our website. Simply choose your unit, complete the rental process, and you're all set. If you prefer, you can also call us or stop by our office, and we'll be happy to help.
Customers can conveniently pay their storage bill online through our secure payment portal. Online payments allow you to manage your account anytime from your phone, tablet, or computer. Please use the email on file when setting up your account. If you do not have an email on file with us, please contact us to add one.
For safety reasons, items such as hazardous materials, flammable liquids, explosives, perishable food, and illegal items should not be stored in a storage unit. If you are unsure about a specific item, please contact us for guidance.
Creekside Self Storage proudly serves customers from Germanton, Walnut Cove, Winston-Salem, King, Rural Hall, and other nearby communities. Our convenient locations near Highway 52, Highway 74, and Interstate 40 make accessing your storage unit easy.
To move out, please notify us through the tenant portal, in writing, or in person. To avoid being charged for the next month's rent, your unit must be completely emptied and we must receive your move-out notice before the 1st of the month. Please make sure the unit is empty and swept clean before your move-out inspection.